This animated video highlights differences in how primary care and behavioral health funding streams are structured, how that has led to misunderstandings between the fields, and promising examples of partnerships that are breaking down these silos to transform care.
Three videos describe North Carolina's consumer engagement process and lessons learned from the participants. Part 1 focuses on the collaborative as a whole; part 2 discusses the process of engaging consumers and leveling the playing field; and part 3 discusses the importance of rethinking how organizations engage with consumers and build trust.
